Privacy Policy & Data Security

To provide accurate solar plant engineering, DISCOM net-metering processing, government subsidy disbursement, and ongoing telemetric monitoring, ASERENEWABLES collects the following categories of data:

• Personal Identifier Information: Full name, phone number, email address, property ownership documentation, and billing address.
• Electricity Consumption Records: DISCOM utility account numbers, consumer numbers, past 12-month sanction load bills, and tariff category.
• Financial & Payment Details: Bank account details (strictly for government PM Surya Ghar / PM-KUSUM direct subsidy transfer processing).
• Digital Telemetry Data: Solar inverter IP, real-time generation output, energy export statistics, and system diagnostic error logs.

During our structural rooftop survey and shadow analysis, our engineers collect high-resolution geo-spatial data, drone imagery, roof structural dimensions, and electrical panel photographs:

• Rooftop aerial and CAD 3D layout data is stored in isolated, encrypted cloud storage accessible only by certified structural engineers.
• We never share rooftop images or property layout schematics with third-party marketers or external contractors without your explicit written authorization.
• Case study photographs of completed installations are published only after redacting property identification details and securing client consent.

For net-metering applications and grid inter-connection approvals submitted on regional DISCOM portals (e.g. PVVNL, UPVCL, BSES, DHBVN, TATA Power), ASERENEWABLES acts strictly as an authorized processing representative:

• DISCOM portal credentials provided by the client are encrypted using AES-256 standards and automatically purged upon meter commissioning.
• All net-metering application reference numbers and inspection reports remain confidential between the DISCOM authority, National Portal, and the client.

We implement enterprise-grade technical and organizational safeguards to ensure data integrity and confidentiality:

• TLS 1.3 Transport Security: All web traffic and API endpoints operate strictly over SSL/TLS encrypted sockets.
• Role-Based Access Control (RBAC): Employee access to customer files is strictly restricted to assigned project engineers and account managers.
• Annual Vulnerability Audits: Independent third-party cybersecurity audits conducted bi-annually on all cloud servers.

Our web application uses essential and analytical cookies to optimize performance and save your solar calculator estimates locally:

• Essential Cookies: Required for secure session management, lead forms, and calculator state persistence.
• Analytics Cookies: Anonymous aggregated telemetry to analyze page load speeds and navigation traffic patterns.
• You can modify your browser settings to reject non-essential cookies at any time without affecting core calculator functionality.

Under the Digital Personal Data Protection Act, 2023, you retain full ownership and rights over your personal data:

• Right to Access: Request a copy of all stored personal and site survey records maintained by ASERENEWABLES.
• Right to Correction & Erasure: Request immediate correction of inaccurate data or permanent deletion of non-statutory records.
• Right to Withdraw Consent: Revoke marketing communications or non-essential data processing at any time.