Terms of Service & Engineering Agreement

Upon signature of the Commercial Work Order, ASERENEWABLES undertakes the full turnkey Engineering, Procurement, and Construction (EPC) scope for the specified solar power project:

• Site Feasibility & Shadow Analysis: Detailed 3D CAD modeling, solar irradiance evaluation, and structural load analysis.
• Equipment Supply: Procurement of Tier-1 Mono-PERC / Bifacial solar PV modules, grid-tied or hybrid inverters, galvanized steel / aluminium mounting structures, and AC/DC protection boxes.
• Turnkey Installation: Mechanical mounting, DC cabling, inverter mounting, earthing grid installation, surge protection, and AC integration with main distribution board.

All solar power systems deployed by ASERENEWABLES carry dual tier warranties combining manufacturer back-to-back guarantees and EPC workmanship assurances:

• 25-Year Solar Module Linear Performance Warranty: Guaranteed minimum peak power output of 90% at 10 years and 80% at 25 years.
• 10-Year Inverter Warranty: Standard 10-year manufacturer replacement warranty on grid-tied solar inverters, extendable to 20 years.
• 5-Year Complete EPC Workmanship Guarantee: Covers structural mounting integrity, waterproofing seals on roof anchors, DC joint weatherproofing, and electrical wiring against installation defects.

ASERENEWABLES manages the complete net-metering documentation, safety inspection clearance (CEIG), and bi-directional meter testing with regional DISCOM utility providers:

• The client agrees to provide required property ownership proofs, sanction load electricity bills, and signed DISCOM application forms promptly.
• Official DISCOM statutory net-metering charges or meter testing fees levied by the utility are borne by the client or included as per agreement schedule.
• Timeline for net meter installation by DISCOM varies between 15 to 45 business days depending on state utility DISCOM workflows.

To enable safe and timely installation execution, the client agrees to provide the following site conditions:

• Unrestricted access to rooftop area and electrical distribution room during designated installation hours (8:00 AM – 6:00 PM).
• Provision of single-phase auxiliary electricity and water supply required during civil structural anchoring and module washing.
• Client guarantees that rooftop structural loading capacity meets municipal building code standards. Any pre-existing structural roof degradation must be disclosed prior to installation start.

Payment terms are structured according to the financing model selected:

• CAPEX Model: 10% advance upon contract booking, 70% upon material dispatch, 15% upon installation completion, and 5% upon net-meter commissioning. Asset ownership transfers fully to the client upon 100% payment receipt.
• RESCO / OPEX PPA: Zero upfront system asset charge; client pays monthly solar power tariffs under signed 15–25 year Power Purchase Agreement. System title remains with ASERENEWABLES or designated SPV asset holding company.

Comprehensive AMC contracts include 24/7 remote IoT monitoring, scheduled panel cleaning, and strict breakdown response times:

• 24-Hour Breakdown Response SLA: Guaranteed field technician visit within 24 hours of inverter fault logging for urban installations.
• Preventive Maintenance: Quarterly inspection visits covering electrical torque checks, thermal imaging of connections, and string voltage testing.